Complaints Policy

Last updated: October 22, 2026

If something is not right with this website or with how your request was handled, call (385) 645-3033 or use our contact page. We will review it and respond.

Because the work itself is done by independent contractors, complaints about a job, price or warranty should go first to the contractor you hired. If we referred them to you, let us know too so we can review that referral. For installation concerns you can also contact the Texas Department of Housing and Community Affairs (TDHCA) Manufactured Housing Division.